At West End Letting and Sales, property is our business
Our dedicated team are established specialists in HMO Student Letting, Residential and Property Management in and around Glasgow.
We strongly believe in relationship management and do everything we can to provide a personal service to every client, as every client has unique needs. With our extensive experience in property, we have the knowhow to make life easier and more comfortable for our clients.
Kirsty - Managing Director | HMO Specialist
With over 16 years of experience in the property industry, Kirsty is the Managing Director of West End Letting and Sales. She specialises in property lettings, residential sales, and HMO licensing, bringing a wealth of knowledge and expertise to the business. Kirsty is actively involved in the day-to-day operations and oversees all departments, including lettings, maintenance, sales, and accounts.
Her strong understanding of the Glasgow property market is supported by her keen interest in platforms like Rightmove, where she tracks market trends and emerging opportunities. Kirsty is also committed to staying informed on the latest legislation affecting landlords and property professionals.
Outside of work, she has a passion for property refurbishment, particularly restoring older homes. She also enjoys holidays and road trips with friends, as well as exploring new places and spending quality time with her family.
kirsty@westendlettingandsales.com
0141 611 9695
Gillian - Letting and Student Accommodation Manager
Meet our amazing Student Building Accommodation Manager! With an impressive 14 years of experience in letting, Gillian is our go-to person for creating a cosy and welcoming living space for our students. Gillian has a special knack for connecting with international students and making them feel right at home. When she’s not busy ensuring a top-notch living experience, you can find her happily walking her dogs. Gillian’s love for pets reflects her warm and friendly nature, making her a perfect fit for our vibrant community.
gillian@westendlettingandsales.com
0141 611 9695
Lauren - Estate Agent
Having started in the property industry 11 years ago, Lauren is passionate about delivering exceptional service and ensuring her clients' satisfaction every step of the way. She takes pride in helping people find their perfect home and making the selling process as smooth and stress-free as possible. Meeting new people and building lasting relationships is one of the highlights of Lauren's job. Outside of work, she enjoys spending quality time with her family and their dogs. She also loves reading, cooking, shopping, and exploring new places to enjoy a great meal.
lauren@westendlettingandsales.com
0141 611 9695
Olivia - Senior Lettings & Compliance Coordinator
Olivia is our Senior Letting and Compliance Coordinator with 8 years of industry experience. She began her career in lettings straight from school and has steadily progressed through a variety of roles, gaining valuable hands-on knowledge along the way. Known for her honesty and approachable manner, she takes a solutions-focused approach to managing tenancies and ensuring compliance. She builds strong relationships with landlords and tenants to create a positive experience for all. With a diploma in IT, she also supports internal systems and seeks efficient digital processes. Outside of work, Olivia enjoys good food, retail therapy, and spending time with friends and family.
olivia@westendlettingandsales.com
01416119695
Grace - Sales & Letting Administrator
Grace started out in a sales and lettings agency, completed her apprenticeship, and worked her way through admin, sales, and lettings before becoming a Property Assistant. She took a break to try something new with ACCA, processing student applications from home, but realised she missed the property world — so decided to return to what she knows and enjoys best!
Outside of work, she loves going to raves and travelling for different events and festivals. She has a growing list of locations and festivals she's working her way through, one rave at a time.
grace@westendlettingandsales.com
0141 611 9695
Dani - Property Manager
Dani began her administrative career in an engineering office before transitioning into property, where she now has over 10 years of lettings experience. She is committed to building strong relationships with landlords and tenants, providing detailed reporting on each property to protect the quality and interests of all parties involved. Dani particularly enjoys meeting new people during viewings and property inspections, and thrives on the variety that each day brings.
Outside of work, she is happiest spending time with her little rescue pooch and sidekick, Nellie. She also enjoys quality time with family and friends, live music, good food, and a glass of Sauvignon!
dani@westendlettingandsales.com
0141 611 9695
Lauren B - Property Manager
Lauren has worked in lettings for over six and a half years, gaining experience with both local independent agents and large nationwide firms. After leaving high school unsure of her career path, she discovered her passion for property while selling her family home. A conversation with the agent led to a job offer the following week, and she’s never looked back. Lauren particularly enjoys carrying out inspections and viewings, as they allow her to connect with people from all walks of life and help them find their next home. Outside of work, Lauren enjoys a bit of retail therapy and loves exploring new places!
laurenb@westendlettingandsales.com
0141 611 9695
Our Credentials
Qualified in Residential Letting and Property Management Scotland (ARLA Propertymark).
Members of the Scottish Association for Landlords, Safe Deposit Scotland (SDS) as well as The Lettings Ombudsman.
Professional indemnity insurance and client money protection insurance.
Some kind reviews
Good letting agency. Clear communication throughout and the team at west end letting were helpful with any issues we had over the year and a half we were with them.
Stig -
Previous tenant
We act as factors over some properties in which West End Lettings have their tenants. In dealing with client queries, I have found Kirsty and Cerys to be very professional, helpful and informative. Whatever has been required, they have sought to find answers to my questions and reach a solution quickly. Very quick responses in all cases and they seem to go the extra mile to assist.
Thanks again
Fiona -
Park Property Management
I am very satisfied with the service here, friendly staff and quick handling efficiency. I think I can stay here after my busy work in the next year, and I will better recommend my friends to stay here.
Binhao -
Current tenant
You have definitely made my life as a landlady easy and trouble free
So big thanks for that
All the best
Miriam -
Landlord
We found the licensing procedure so complex and a lot to take in but Kirsty was able to guide us through and simplify the whole process. We are so pleased we now have her expertise to help us manage the flat and our tenants on a day to day basis.
Martin -
Landlord
The accommodation is very secure and rooms are perfect for studying. The staff are so friendly and if theres ever a problem it's easy to report it and quickly fixed. Would highly recommend to anybody needing to find city centre accommodation.
Rebecca -
Newton House tenant
We all had such a wonderful time in the flat and hope that the next tenants experience the same lovely home we did!
Jacqueline -
Previous tenant
After numerous problems with our last letting agent we were really reluctant to sign up with another during our university time but we really had a great experience with you guys during our last year and have recommend you to friends who are looking for an HMO flat for this coming year!
Jamie -
Previous tenant
We were on the lookout for a new management agent for our properties and stumbled across your website and team. You have been really refreshing to deal with, we have full confidence that our tenants are being looked after and in the best hands. Payments of rent are paid on time with statements every month and we're really enjoying our 'hands off' approach with you. Long may it continue - keep it up!
Chris -
Landlord
Looking to get in touch?
With a quick phone call, we can begin the process of getting to know your business and determine whether the services we offer could help you reach your goals.
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